faqs

  • Do I need a website?
    Yes, but we can create an affordable website for you if you don’t already have one.

  • What if I already have a website?
    eGiftCardExpress can work seamlessly with existing websites.

  • How will I know when an order gets placed?
    eGiftCardExpress will send you an email with the details of the purchase.

  • Can I sell printed gift certificates/cards or just online certificates?
    eGiftCardExpress allows you sell instant online gift certificates, printed gift certificates/cards, or both.

  • Can a customer purchase a gift certificate to be sent to someone else?
    Yes, the purchaser specifies who should receive the certificate.

  • Can a customer purchase a gift certificate ahead of time and have it delivered on a specific date?
    Yes, eGiftCardExpress can email a gift certificate on a designated date

  • When will I receive the money?
    All payments are immediately deposited to your bank account.

  • What do the instant printable gift certificates look like?
    Customers may choose from one of four colors. Click here to see a sample.

  • How long will it take me to start selling online?
    We can usually get you up and running within a few days.

  • Do I have to sign a long-term contract?
    No, you can terminate the service at any time.

  • Can I see a demo of the system?
    Yes, please contact us to schedule an online demo.

  • What other services do you provide?
    We provide a wide range of website marketing services, such as web design, email marketing and social networking.

  • Why eGiftCardExpress instead of other vendors?
    Many reasons. Here are a few:

    • eGiftCardExpress has every feature you could ever want in an online gift certificate system
    • The online ordering system is tightly integrated with your website so your customers don’t experience an awkward transition when they purchase a gift certificate
    • eGiftCardExpress costs less than competing systems. There are no transaction fees (other than the normal credit card fees that your credit card company charges you).
    • We are experts at helping businesses use the Internet to improve their sales results. We have many complementary technologies and services that you can take advantage of.